Shipping policy

Shipping Policy

Thank you for shopping with Urban Loot. Below you will find information about how we process and ship orders.

Order Processing Time
Orders are typically processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Once your order has been processed and shipped, you will receive a confirmation email that includes your tracking information.

Shipping Time
Estimated shipping time is typically 7–15 business days, depending on your location and the shipping carrier.

Please note that shipping times may vary due to factors such as customs processing, weather conditions, or carrier delays.

Tracking Your Order
Once your order has shipped, a tracking number will be sent to the email address provided during checkout. Tracking information may take 24–48 hours to update.

Incorrect Address Information
Please ensure your shipping address is correct at checkout. Urban Loot is not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages
While we work with reliable shipping partners, delays can occasionally occur. If your package appears lost or significantly delayed, please contact our support team and we will assist you.

Questions
If you have any questions about your order or shipping, please contact us at:

support@urbanloot.online